Find practical information about insurance, prior authorization, billing statements, laboratory charges, and how to get help with your account.
FINANCIAL & BILLING GUIDE
Understand Your Coverage, Statements, and Payment Options
Billing at a glance
Have your statement or account number available when you contact Meridian.
Insurance: Meridian accepts most major insurance plans. Participation varies by provider, so please call to confirm coverage for your specific provider. See our plan list.
Payment: Cash and major credit cards.
Phone: 301-627-3500
Hours: Monday–Friday, 8:30 a.m.–5:00 p.m.
BILLING ACTIONS
What do you need to do?
Pay Your Bill
Open Meridian’s secure payment site to make a payment. Opens in a new tab.
View Your Account
Use the patient portal to review account information and available documents. Opens in a new tab.
Ask a Billing Question
Call Meridian at 301-627-3500, Monday–Friday, 8:30 a.m.–5:00 p.m., and have your statement or account number available.
Insurance
Insurance plans we work with
Meridian accepts most major insurance plans. Our general list includes the plans below.
Insurance participation varies by provider. Please contact our office to confirm coverage for your specific provider.
- Aetna Commercial / Medicare
- Anthem Blue Cross Blue Shield
- Blue Cross Blue Shield Commercial
- CareFirst BlueCross BlueShield Commercial
- Cigna
- Humana
- Humana Military (TRICARE)
- Maryland Medicaid
- Maryland Physicians Care
- Medicare
- Medicare Supplemental Plans (excluding Kaiser)
- Railroad Medicare (DC)
- UnitedHealthcare Commercial / Medicare
Don't see your plan, or have questions about coverage? Call 301-627-3500. We also accept cash and major credit cards.
INSURANCE & STATEMENT TERMS
Common billing terms
Copay
A fixed amount you may pay for a covered service, depending on your plan.
Deductible
The amount you may need to pay for covered services before your plan begins to pay.
Coinsurance
Your share of the cost of a covered service, usually a percentage, after any deductible.
Explanation of Benefits (EOB)
Your insurer’s summary of how a claim was processed. It is not a bill.
Allowed Amount
The maximum amount a health plan recognizes for a covered service. It may differ from the provider’s billed charge.
Patient Responsibility
The portion you may owe after your plan processes a claim, such as a copay, coinsurance, deductible, or non-covered charge.
PRIOR AUTHORIZATION
Prior authorization
Some insurance plans require approval before certain services, tests, or medications. When a service ordered by a Meridian clinician requires prior authorization, Meridian’s team can help with the required clinical information. Your insurer makes the authorization decision.
Authorization does not guarantee payment; coverage depends on your plan’s rules and eligibility. Contact your insurance plan with coverage questions.
Laboratory billing
Some laboratory work may be processed by an outside laboratory, which may send you a separate bill. If you have a question about a laboratory statement, call Meridian at 301-627-3500 and we will help direct you.
FREQUENTLY ASKED QUESTIONS
Billing questions
Who decides what my insurance covers?
Coverage decisions are made by your insurance plan. Check your plan documents or call your insurer for coverage questions.
Why did I receive more than one bill?
Some services, such as laboratory work processed by an outside laboratory, may be billed separately by that organization.
How do I pay my bill?
Use Pay Your Bill (opens in a new tab), or call 301-627-3500 for help.
What should I have ready when I call?
Your statement or account number and the name of the patient on the account.
Surprise billing protections and Good Faith Estimates: If you are uninsured or not using insurance, you have the right to receive a Good Faith Estimate of expected charges. Learn about your rights under the federal No Surprises Act on our Surprise Billing Protections & Good Faith Estimates page.
Need Help With a Bill?
Contact Meridian’s billing team at 301-627-3500 and have your statement or account number available. Do not send insurance, payment, or medical information through an unsecured form.
Monday–Friday, 8:30 a.m.–5:00 p.m.
Connected primary care, specialty care, behavioral health, labs and imaging across Maryland.
- Phone301-627-3500
- Fax833-559-0865
- HoursMonday–Friday, 8:30 a.m.–5:00 p.m.
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